Shipping

The Czech Republic

Standard shipping and packing price within the Czech Republic is 111 CZK.

We use Zásilkovna service in most cases and process orders during the work week. All shipments currently go out once a week If you require an urgent delivery on your order please get in touch and we’ll be happy to accommodate.

We are not responsible for any shipping delays outside of our control.

Europe & international

Europe & international shipping depends on your country,

We use international partners of Zásilkovna service or a similar service that is fully tracked. Please allow 7 - 10 working days for delivery. International orders may be subject to delays at customs.

We now deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Israel, Italy, Lithuania, Latvia, Luxembourg, Netherland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Emirates, USA, South Africa.

Anywhere else in the world please get in touch with your order and delivery address to get a shipping quote.

Due to international custom laws, international orders may incur additional charges (subject to customs clearance). The buyer is responsible for any charges applied to the package at customs. 

Packaging & invoices

We use all recyclable packaging and will reuse boxes for any large orders or bulky items. Please note that we do not enclose any printed invoices or order confirmations, those are sent electronically when you place your order. Please use your reference order number for any queries.

Returns

The Czech Republic

Returns and exchanges can be made on full-priced items and no later than 14 days from the date of receipt.

  • Give notice in writing to sona.erba@gmail.com within 14 days from the date of delivery

  • The buyer is responsible for the cost of return shipping

  • All items must be returned unworn and in perfect condition

  • Refunds are processed within 10 days of receipt

  • We cannot issue refunds on items that do not arrive or arrive damaged

  • Please include your name and order number with the returns package

Sale items and items purchased with a promotional discount are final sale and not eligible for returns. 

For any queries regarding size and fit please email before purchase.

Europe & international

We limit our returns/exchanges policy on international orders: All international orders are final sale and not eligible for returns or exchange. Please order carefully or email us ahead of purchasing if you have any questions about fit or sizing.

Exchanges

Due to our limited inventory, we currently do not offer exchanges.